Vanilla Conversations: The Community’s Community
Free 3-day event for all community workers, May 19-21st, featuring speakers from all across the…
Knowledge Management, Knowledge-Centered Support and Strategic Change Management
How to deploy your most important assets for a painlessand speedy customer support journey.
How Communities Can Supercharge Your Business, Brand and Teams.
There is a growing trend in companies seeing the value of building communities for their…
Great Companies are Building Moats with Community – and you can too!
A strong community can’t be copied – and dedicated fans will raise your brand!
Enabling Customer Success with Community Building
The idea of customer success (CS) may be a relatively new concept, however its effectiveness…
Create together, Stay together
Knowledge is often thought of as something that needs to be captured, curated and stored…
Proven Strategies to Increase Case Deflection and ROI
This webinar will teach you about the strategies and programs that drive success across your…
How to Build an Online Community Forum: A Framework for Successful Community Building
The idea of planning, building and launching a brand new community forum can be quite…
9 Success Factors in Building a Reliable Community
Help your members identify with your community with time and your expertise. Tanja Laub helps…
Being a Mindful Community Builder
Learn how to practise mindfulness as a community builder, and the benefits it has on…