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The Vanilla Document Library

Community Management Resources & Guides

Vanilla Forums Library

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Articles

2019 Community Predictions Ebook

2019 Community Predictions Ebook

Read the lessons learned from 2018 and predictions for the future of community management from 18 community experts.

2019 Gaming Community Predictions Ebook

2019 Gaming Community Predictions Ebook

Insights from 12 gaming community management experts across AAA, Indie & Mobile gaming studios.

Practical Guide to Calculating the ROI of Your Online Community

Practical Guide to Calculating the ROI of Your Online Community

Community Managers still encounter challenges demonstrating that their spend has a meaningful impact on their…

Create Your Own Community Governance Document

Create Your Own Community Governance Document

This 12-page Microsoft Word template helps you craft a set of policies established by your…

Calculating the ROI of Your Online Community

Calculating the ROI of Your Online Community

Download our free comprehensive ROI calculating Excel workbook to assess the real return on your…

Online Community Vendor Evaluation Guide

Online Community Vendor Evaluation Guide

We’ve partnered with Demand Metric to provide you with their Online Community Vendor Evaluation workbook…

Free Scorecard: Rate Your Community Strategy

Free Scorecard: Rate Your Community Strategy

We’ve partnered with Demand Metric to provide you with this all-in-one Excel template to help…

Measure Your Organizational Readiness for Community

Measure Your Organizational Readiness for Community

Is an online community right for your organization right now? Take the Demand Metric Readiness…

Online Community Project Plan Template

Online Community Project Plan Template

This editable template project plan document provides a guideline for the production, implementation and review…

Online Community Business Case Template

Online Community Business Case Template

Download the free template to help you build a solid business case for your online…

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