Enabling Customer Success with Community Building
The idea of customer success (CS) may be a relatively new concept, however its effectiveness…
How to Build an Online Community Forum: A Framework for Successful Community Building
The idea of planning, building and launching a brand new community forum can be quite…
2020 Community Predictions
Learn from 30+ community experts on what you can expect to face in 2020, with…
The Community Manager’s Survival Guide
This comprehensive survival guide will ensure you’re prepared for anything
A Strategic Guide to Community Gamification, 2019
Everything You Need To Know About Strategic Community Gamification
Knowledge Base 101
Everything You Need To Know About Knowledge Bases and Documentation.
The Big Book of SEO
Learn everything you need to know about Search Engine Optimization and equip yourself with the…
2019 Community Predictions Ebook
Read the lessons learned from 2018 and predictions for the future of community management from 18 community experts.
2019 Gaming Community Predictions Ebook
Insights from 12 gaming community management experts across AAA, Indie & Mobile gaming studios.
Create Your Own Community Governance Document
This 12-page Microsoft Word template helps you craft a set of policies established by your…